SHIPPING & DELIVERY TERMS

We want to give everyone the opportunity to purchase our products, even when there is no dealer nearby. That is why we sell our products worldwide from our webshop.

Shipping costs:
– Orders over 80 euros and without hardware like SUPs or windsurfboards will be shipped for free in the EU.
– For hardware below 1.50×1.50×1.50 meter a fee of 35 euros will be charged
– For hardware above 3 meters a fee of 65 euros will be charged

MISTRAL ® ships within:
– 2 days to The Netherlands and Belgium
– 3 to 5 days rest of EU
– >10 days outside the EU

Shipping information for customers outside of the EU:
For orders outside the EU it may occur that you have to pay additional import duties on delivery. The conditions/costs for this vary by country. If you wish to obtain more information about this, we recommend that you contact your local relevant customs authority.

Liability:
Mistral accepts no liability for non-delivery, delay, damage or shortcoming of goods, if the circumstances are reasonably beyond our control.