Have you bought a Mistral product from LIDL?

We’re pleased to welcome you to the Mistral community!

If you’ve purchased a Mistral product through LIDL, we want to ensure you receive the support you deserve.

Mistral products sold through LIDL’s online and in-store channels have been produced under license, with LIDL serving as your primary point of contact for warranty and customer service.

Lidl customercare UK: https://customer-service.lidl.co.uk/SelfServiceUK/s/ 
Lidl customercare NL: https://customercare.lidl.nl/SelfServiceNL/s/ 
Lidl customercare DE: https://kundenservice.lidl.de/SelfServiceDE/s/ 

If, for any reason, LIDL is unable to provide customer service for your item, Mistral will do its best to help.

To better serve our customers, Mistral has created this dedicated service page specifically for those who bought their Mistral product from LIDL.

Through this special page, we aim to offer support and assistance — including access to replacement parts or suitable products — which can be purchased using a special discount code made available exclusively to LIDL customers.

LIDL customer discount code: LIDLSERV2025-L4btg

Thank you for choosing Mistral. We’re here to keep you on the water and enjoying your product to the fullest.